Introduction
LinkWorld Express ("we", "us", "our") provides courier, freight and logistics services, including live shipment tracking. This Privacy Policy explains what information we collect through our website, why we collect it, and how it is handled.
By using this website or submitting a shipment, contact, or booking request, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information directly from you when you use our website:
- Shipment details — sender and receiver name, phone number, email, address, and package information, submitted when booking a shipment.
- Contact form submissions — your name, email, phone number, subject and message when you contact our support team.
- Tracking activity — the tracking numbers you look up, used solely to display your shipment's status.
- Technical data — standard information such as browser type and IP address, and cookie preferences as described in our Cookie Policy.
How We Use Your Information
- To create, process and deliver shipments booked through our website.
- To provide live tracking status against a valid tracking number.
- To respond to enquiries submitted through our contact form.
- To maintain the security and reliability of our website and services.
Data Sharing
We do not sell your personal information. Shipment and contact information is only accessed by LinkWorld Express staff for the purpose of processing your request, and may be shared with logistics or customs partners strictly as required to complete delivery of a booked shipment.
Data Security
We use industry-standard measures — including encrypted connections (HTTPS) and access-controlled systems — to protect the information you provide. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You can also manage your cookie preferences at any time — see our Cookie Policy.
Children's Privacy
Our services are intended for use by individuals and businesses arranging shipments, and are not directed at children under 16. We do not knowingly collect personal information from children.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices. The "Last Updated" date at the top of this page indicates when it was last revised.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
- linkworldexpresslogistics@gmail.com
- +(44) 7874 351 899
- Business Innovation Centre, Sardis Road, Pontypridd CF37 1DL, Wales, United Kingdom